FAQs — Ramsa Travels

Question 1

How do I book a ticket with Ramsa Travels?

Accepted Answer

You can book your ticket by calling our helpline, sending us a WhatsApp message, or filling out the enquiry form on our Contact page. Online booking integration is coming soon.

Question 2

What types of buses does Ramsa Travels operate?

Accepted Answer

We operate brand-new Volvo 9600 Multi-Axle AC Sleeper coaches and Bharat Benz AC Sleeper coaches on all our routes, ensuring maximum comfort for every passenger.

Question 3

Are the buses air-conditioned?

Accepted Answer

Yes, all our coaches are fully air-conditioned with individual climate control to keep you comfortable throughout the journey.

Question 4

What amenities are available on board?

Accepted Answer

Our coaches are equipped with recliner/sleeper seats, free Wi-Fi, USB charging points, reading lights, and blankets. Our staff are always on hand to assist you.

Question 5

Can I track my bus in real time?

Accepted Answer

Yes, we provide live GPS tracking so you and your family can monitor the bus location throughout the journey.

Question 6

What is the cancellation and refund policy?

Accepted Answer

Cancellations made more than 24 hours before departure are eligible for a full refund. Cancellations within 24 hours may attract a cancellation fee. Please contact our helpline for details.

Question 7

Is there a luggage allowance?

Accepted Answer

Each passenger is allowed up to 15 kg of luggage in the luggage compartment. Additional luggage may be accommodated subject to availability and may attract a small charge.

Question 8

Do you offer group booking discounts?

Accepted Answer

Yes, we offer special group fares for groups of 5 or more passengers. Please contact our helpline or fill out the enquiry form for a customised quote.

Question 9

What routes does Ramsa Travels cover?

Accepted Answer

We cover major routes including Indore–Jaipur, Jaipur–Delhi, Indore–Kota, Indore–Ujjain, Jaipur–Kota, and many more. Visit our All Routes page for the complete list.

Question 10

How early should I arrive before departure?

Accepted Answer

We recommend arriving at the boarding point at least 15–20 minutes before the scheduled departure time.

Frequently Asked Questions

Still Have Questions?